Assistant Manager - IT Infrastructure
Assistant Manager - IT Infrastructure
Permanent
Air & Ocean
Your Benefits
Air & Ocean
Job Description
What you can expect
- Responsible for Hardware (Laptop, Desktop, Printer, Switches, Routers) Maintenance.
- Responsible for Coordinating with hardware vendor for support about before & after sales service (Warranty period).
- Microsoft Office 365, including SharePoint, OneDrive, and Intune enrollment for all locations.
- Installation & up gradation of operating system and other Rhenus compliance software.
- Trouble shoot/ Maintain networks (LAN/ WAN/ Internet consistency).
- Assist “Manager IT” in Computer spares inventory management.
- Training to users related to Office364 suites = OneDrive, SharePoint, Microsoft Team etc.
- Virus and content filtering checking in system if reported issue.
- Monitoring of LAN/ WAN consistency on Ping command.
- Ensuring for effective Internet bandwidth usage in office and warehouses.
- First level support on Rhenus application, or 3rd party software support etc.
- Direct telephonic support for any I.T related issues pan India users.
- Interact with local & regional vendors for repairing of accessories under warranty status or without warranty.
- Installation, up gradation, troubleshooting, implementation of all hardware and software.
- Coordination with Global IT Team for Intune enrolment and escalation them when issue comes.
- 16. Network printer management for North WH’s and regional office and submitting Invoice (Rental + Running) bills torespective Account department.
- Support on WMS (JDA) for “Contract Logistics” users, whereas JDA use.
- Support on premises WMS (Prolog)“Contract Logistics” users, whereas JDA use
What you bring
Qualification:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Knowledge of network infrastructure, servers, cloud platforms, and system administration.
- Experience with Windows/Linux operating systems.
- Understanding of cybersecurity, backup, and disaster recovery processes.
- Hands-on experience with virtualization tools and networking devices.
- Good troubleshooting and problem-solving skills.
- Strong communication and stakeholder management abilities.
Business Unit
Air & Ocean
Regardless of whether it is a long-distance shipment or a particularly time-critical shipment, we at Rhenus make everything possible for our customers and partners to get the goods to their destination safely and on time. Our particular strength lies in our global network, which is constantly being maintained and expanded. As part of Rhenus Air & Ocean you can, therefore, expect to find a whole host of exciting tasks all over the world, a wide range of opportunities for personal development, and the chance to take on responsibility in an international working environment.
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.