contact_maillibrary_booksGet a Quote

Update on the COVID-19 Pandemic

The Rhenus Group is closely monitoring the impact of the Coronavirus SARS-CoV-2 outbreak on the global economy and its stakeholders. To guarantee the safety of our employees, customers and partners, the Rhenus Group has put extensive measures and precautions into actions. These measures ensure to keep our operations running and your supply chain intact. Please find below country-specific updates on the logistical situation.

Your Request

Information on the handling of your personal data can be found in our
Privacy Policy

Rhenus Group

Rhenus Group

Please click here for more information

Africa

South Africa

After a 35-day national lockdown was completed on 30 April 2020, the government of South Africa announced that economic activities can be gradually resumed.

A system of five levels (whereas 5 is the most severe lockdown) has been defined, which give the government the flexibility to adjust the economic activities related to the spread of COVID-19. 

From 1 June 2020, South Africa moved collectively to Level 3 lockdown, which entails that almost all industries can operate under strict health and safety regulations. Domestic business travel is permitted.

Americas

Asia Pacific

Australia

AIR FREIGHT:

  • Domestic flights capacity have been reduced to around  50 - 60%. Space will be tight and rates are high.

OCEAN FREIGHT:

  • There are some restrictions as to who will be allowed to dock at a port.
  • South Australia, Tasmania,
    Queensland, Northern Territory and Western Australia have closed their interstate borders.
Cambodia

AIR FREIGHT:

  • Most of the flights have been cancelled. There are some still in service but space will be limited and rates will be high.

OCEAN FREIGHT:

  • Operating as usual for all regions.

ROAD FREIGHT:

  • All 19 checkpoints in the eastern province along the border will be temporarily closed. Aranyaprathet checkpoint will remain open but will only accept vehicles for goods and their operators.
China & Hong Kong

All Rhenus offices in China and Hong Kong are back to normal working status, with the appropriate safety measures in place as advised by the government, particularly for the Wuhan branch. We will notify you if there are any changes to the above.

India

The Indian government is preparing for Unlock Phase II, beginning from July 1, with relaxations in night curfew, provision for more domestic flights and trains, and clearance for more than five people in a shop.

Customs Clearance of shipments arriving into India from China and Hongkong currently have come to a complete halt. 

Maharashtra and Tamil Nadu governments on Monday extended their state-wide lockdown till July 31 as coronavirus cases in the two cities touched a new high.

In Maharashtra, titled “Mission Begin Again”, a complete list of do’s and don’t’s has been issued by the state government. The Chief Minister ruled out lifting lockdown curbs completely beyond June 30, but said more relaxations would be offered to the people eventually. The Mumbai Police on Sunday said it would will seize all privately-owned vehicles that are found to have travelled beyond a 2-km radius from the houses of the owners for purposes other than going to office or availing medical services during emergencies. 

The Tamil Nadu government on Monday extended the lockdown till July 31 in the state. The complete lockdown in force in Chennai, Madurai, Kancheepuram, Tiruvallur and Kancheepuram districts will continue till July 5. All Sundays in July (July 5, 12, 19 and 26) will be “complete lockdown” across the state.

Most of the Rhenus India warehouses and offices across the country are operational. The Rhenus India team at all locations is available on their phones and emails
 

Indonesia

AIR FREIGHT:

  • Most airlines have cancelled flights to due to the increasing cases. Only several airlines still operate with limited frequency. Currently, air freight rates are increasing day to day. Space is also limited.

OCEAN FREIGHT:

  • All vessels (in and out Indonesia) still operate currently. Only special handling and inspection needed for cargo which is coming from China.
Japan

AIR FREIGHT:

  • Most of the flights have been cancelled, those that are still operational have decreased schedules significantly. Space is limited and rates are high.

OCEAN FREIGHT:

  • Vessels are coming to Japan delayed. There is no restriction or shut down for all ports in Japan.
  • Operating as usual.
Kazakhstan

Ocean Freight: 

  • Currently we don’t face any limitation for SOC sea freight ex India, SEA via China and Europe via Baltic States. As per the agents in Poti there is also no limitation for sea freight to Caucasian ports. Sailings are regular and no issue with space.

Air Freight:

  • From March 22 the entrance/exit to Almaty and Nur-Sultan by flight will be completely closed, except for flights with KZ citizens.

Rail Freight:

  • Officially allowed. Currently, this transport mode has proved itself as the most reliable due to minimum human involvement during the transport.
    Rail ex China is functioning without limitations, except rail transportations to/via Turkmenistan (not allowed by TRK government).
    Transit and export ex China by rail are being dispatched on normal mode.
Malaysia

AIR FREIGHT:

  • Most flights are cancelled or significantly reduced. This limits the space available and is pushing up the rates.

OCEAN FREIGHT:

  • There is some congestion and limited reefers. South Asia space is tight, while Intra-Asia space is okay. LATAM freight rate is stable while Asia-Europe lanes either has very limited space or with space but at very high rates.

ROAD FREIGHT:

  • MY-TH border is open for business but only for essential items. MITI approval is required for domestic movement, if cargo does not fall under what is approved, extended delays are to expected. Most of our shipments are at Sadao Border, so there is still no effect to the movement of your shipment.
Myanmar

AIR FREIGHT:

  • There is very little space and high rates for all regions. Alternative movement via trucking is suggested as long as borders don't close.

OCEAN FREIGHT:

  • There is no significant impact yet but early booking is required. Transshipment from EU and the Americas is at Singapore and there are generally no issues. Import from Europe will be difficult and rates have increased.

ROAD FREIGHT:

  • In Tak, all checkpoints along the border of Myanmar have been closed to people and vehicles - with the exception of vehicles taking goods and their crew - until further notice.
New Zealand

AIR FREIGHT:

  • There is some delay due to the overall reduction of flights but freighter is operating as usual. Even so, space will still be tight and rates will be high.
Russia

Ocean Freight:

No restrictions. Feeling an increased demand to the short sea solutions related to the current situation with FTL from EU. Foresee short sea rates increase inbound. Outbound rates already increased due to the shortage of equipment and space.

Singapore

AIR FREIGHT:

  • Flight cancellations are increasing by the day. There is a chance for space to be limited.

OCEAN FREIGHT:

  • Delays are expected. Space is starting to become a limited
  • Only essentials are allowed to cross the border. If cargo does not fall under this category, extended delays are to be expected.


You can find more detailed information for the latest updates and new measures (27.05.2020) here!

South Korea

AIR FREIGHT:

  • There are restrictions or shut down for all airports in Korea. Most PAX flights are cancelled but freighter is operating. There are space issues and rates are high and unstable. Situation is changing everyday.

OCEAN FREIGHT:

  •  There is no restriction or shut down for all ports but there is congestion so delays should be expected. Rates will decrease slightly for Inter-Asia. There is no space available for Europe and the Americas, therefore rates will be increased.
  • Operating as usual except for deliveries in Dae-Gu city.
Taiwan

Ocean Freight:

  • Ocean operations in Taiwan run as usual without any disruptions.

Air Freight: 

  • Currently we can use airlines like CV, CX, EK, & TK for shipments from Taiwan to Europe depending on space and rate. Air cargo space ex Europe to Taiwan is still more limited than ex Taiwan to Europe. Air freight rates to Europe have increased about 30-40 % this week. Space upon request case by case.
Thailand

AIR FREIGHT:

  • Almost all flights to and from BKK are cancelled, affecting the space available and pushing up the rates. Upselling or express is required.

OCEAN FREIGHT:

  • Various carriers are still operating from TH side. Demand is higher than ever so delays shoud be expected.

ROAD FREIGHT:

  • Truckers are still operating locally. For international transfer, borders are closing without previous notice so delays are to be expected.
United Arab Emirates

General Situation:

  • We’re offering all services.
  • Staff is working remotely and available via phone and mails.
  • All branches are working in “normal” conditions, all business will be attended.
  • Full lockdown as of 8pm 4. Apr.2020. Employees of essential services including shipping services are exempted from the lockdown.

Air Freight:

  • All airports except DWC airport and all sea ports are operational without any interruption but delays should be considered due to limited staff. 

Ocean Freight:

  • All Sea Ports and customs are still active. All operations are running without any interruption but delays should be considered due to limited staff.

 

Uzbekistan

Ocean Freight:

  • Currently we don’t face any limitation for SOC sea freight ex India, SEA via China and Europe via Baltic States. As per the agents in Poti there is also no limitation for sea freight to Caucasian ports. Sailings are regular and no issue with space.

Air Freight:

  • All Passenger flights are banned by 16.03.2020. There are limited freighter services to and from Uzbekistan. Cargo movement is officially allowed. 

Rail Freight:

  • Officially allowed. Currently, this transport mode has proved itself as the most reliable due to minimum human involvement during the transport.
    Rail ex China is functioning without any limitations. Transit and export ex China by rail are being dispatched on normal mode.
Vietnam

AIR FREIGHT:

  • Freighter services are operational across Intra-Asia, most PAX flights are cancelled. For Europe and the America tradelanes, space is tight and rates are very high.

OCEAN FREIGHT:

  • Operating as usual for Asia and the Americas. For Europe, inbound will be difficult due to equipment shortages.

Europe

Belgium

The Belgian government has extended the current lockdown measures until the 3rd of May.
More information on the measures can be found on the official website.

We as Rhenus Belgium are doing our utmost to deliver all shipments in time and keep you updated on status changes where necessary.
Our employees will continue to work from home as much as possible, and are all available by email.
 

Airfreight:
To prevent the spread of coronavirus COVID-19, the air transport remains affected as most airlines cancelled their flights.
For more information on the current situation please contact our inside sales team at SalesAir@be.rhenus.com

 

Oceanfreight:
At this moment, free space & empty equipment from/to Far & Middle East is still limited.
Vessels are full booked until end of April and peak season surcharges are implemented by all carriers.
For transport to USA & Latin America, space problems are expected the following weeks.

Furthermore, several countries have imposed a lockdown, which is affecting loading and delivery of cargo heavily. Extra costs of demurrage/detention and/or storage will most probably occur.

Several shipping lines and terminals have already announced that they will not grant extra free time. We want to point out that, based on BL conditions, shippers remain responsible for the cargo and occurred costs, independently from agreed Incoterms with consignee.

 

Emergency contacts:
In case of emergency, you can always contact:

Raf Van Den BroeckOcean Import Manager+32 468 51 32 22
Frank KrijnenOcean Export Manager+32 476 23 91 67
Kurt MertensDivision Manager Chemicals & Fertilizers+32 473 33 95 65
Joke RoggemansDivision Manager Food+32 497 83 11 65
Marc AndriesGeneral Manager Airfreight+32 475 68 65 40
Lucie VanhoveDivision Manager Warehouse (TCW)+32 477 50 25 95
Jean-Baptiste ElslanderCCO & Division Manager Herstal+32 486 40 70 27
Cathy WillekensImplementation Manager+32 476 32 34 88

 

Netherlands

Rhenus A&O NL is closely monitoring the outbreak of the Coronavirus and impact on our supply chain while ensuring the safety of our customers, partners and employees.
We follow the guidelines from the World Health Organization and Dutch RIVM (National Institute for Public Health and the Environment). Rhenus operation is running at all Rhenus A&O sites in the Netherlands. However, there may be delay in your supply chain. Nevertheless, our employees will do everything possible to deliver your shipments on time and in full.

General Situation:

  • We’re offering all services.
  • 50% of the staff is working remotely.
  • All branches are working in “normal” conditions and all business will continue.

Sales Situation:

  • The sales staff works remotely and is available via email and phone.
  • No physical sales visits until further notice.
  • Our commercial teams are analyzing each operation, case by case, to offer the best solution.
     

Airfreight:.
To prevent the spread of the Coronavirus, the air transport remains affected as most airlines cancelled their flights. The no-fly zone also has consequences for cargo. The no-fly zone may lead to a decrease in cargo transport capacity between the Netherlands and the countries concerned, because regular passenger flights with cargo can no longer be carried out.

For more information on restricting air traffic from other countries, please check frequently the website of ACN, the sector organisation for the air cargo industry in the Netherlands.

Please do not hesitate to contact your local sales representative to discuss individual concerns.

Oceanfreight:

  • At this moment, free space & empty equipment from/to Far & Middle East is still limited.
  • Vessels are full booked until end of April and peak season surcharges are implemented by all carriers.
  • For transport to USA & Latin America, space problems are expected the following weeks.
     

Furthermore, several countries have imposed a lockdown, which is affecting loading and delivery of cargo heavily. Extra costs of demurrage/detention and/or storage will most probably occur.

Several shipping lines and terminals have already announced that they will not grant extra free time. We want to point out that, based on BL conditions, shippers remain responsible for the cargo and occurred costs, independently from agreed Incoterms with consignee.

Romania

Ocean Freight:

  • The port activity is running at normal capacity.

Air Freight:

  • Air shipments are still restricted for European destinations but for overseas destinations most of the air carriers are returning now with freighters on Otopeni or cargo is routed via Frankfurt by truck.
Slovakia

Sick people were infected during their trip abroad and from their relative who returned from Italy and Austria. The Government stopped proceeding of public events for 14 days from 10.3.2020. Borders are closed for foriners, Slovak pleople who returned from abroad have to be in quarantine for 14 days, for the truck drivers there are not any restrictions taken yet. Health checks are being conducted at the borders. All schools and universities are closed.The state of emergency were applied to public hospitals, from 16.3.2020 temporary closure measures for commercial shops  and service providers excluding food shops, pharmacies, gas stations etc. Situation is monitored by the Ministry of Health.Preventive action taken in our company: Information for  drivers are placed at the entrances to the buildings of the company that they can entry  with a protective mask only. Disinfection of door handles and railings on a daily basis. Our drivers were provided by protective masks, gloves and hand disinfection. Notification has been sent to our suppliers, customers, forwarders regarding the use of protective equipment: face masks, disposable gloves, their own pen to sign the documents, drivers have to stay in the truck and prevent movement within our branch office just to the necessary duties, they do not enter common areas.

 

Spain & Portugal

General Situation:

  • We’re offering all services.
  • 90% of the staff is working remotely.
  • All branches are working in “normal” conditions, all business will be attended.

Sales Situation:

  • The sales staff works remotely and is available through via email and phone.
  • No physical sales visits until further notice.
  • Our commercial teams are analysing each operation, case by case, to offer the best solution.
     

Air freight:

Handling operations: Operations are intact but with restrictions regarding lack of staff and a reduced customer service schedule.

Customs: Signatures and validations of face to face documents (e.g. EUR1), have been suspended. Everything is being processed via telematics, with punctual exceptions

Air operations (export): Most airlines are cancelling or reducing their frequencies. Rhenus uses its global network to find departures based on cargo aircraft. Please consult in each case. There are many oscillations on the daily prices.

Air operations (import): Even with space restrictions and rate variations as well as many oscillations on the rates import shipments from all over the world are being received at Spanish airports based on cargo aircraft operations as well as via our European hubs. Please consult in each case.
 

Ocean Freight:

Current situation:  Shipping Lines operate as usual most of services both import and export level adapted to the circumstances performing most of the involved tasks in a remote way.

Exceptions: Concrete geographical areas such as Middle and Far East trade lanes, where we are suffering the outcome of Far East blank sailings’ impact in former weeks, hence lack of equipment´s availability and strong delays in schedules.

Services: Most of the services are working as usual and within the non-usual framework we do deliver a high level of attention and performance to our customers.

Measures: Minimizing issuance of original BL’s in favour of SWB and constant follow up of the situation.

Switzerland

Rhenus operation is running at all A&O Rhenus sites in Switzerland. Due to the situation of limited freight space availability, shipping and transit times are subject to individual clarification for all shipments.

Turkey

OCEAN FREIGHT:

  • Cruise vessels banned to/from any country. All Cargo vessels are active but we are facing lack of capacity due to the limited number of equipment and only list rates are valid and rates are increasing. In order to prevent equipment shortage, please book at least one week before sailing. Due to some precaution by the customs authority, delays are possible. If further actions will be taken we will keep you informed.

 

Total number of Infection Country            :# of People by 05.04.2020                27.069 ( previous figure was 10,827 people by 31.03.2020 )
Total number of death case Country        :# of People by 05.04.2020                574 ( previous figure was 162 people by 31.03.2020
Total number of Infection Rhenus TR       :# of People by 05.04.2020                0  ( previous figure was 0 people by 31.03.2020 )
Total number of death case Rhenus TR   :# of People by 05.04.2020                0 ( previous figure was 0 people by 31.03.2020 )

COUNTRY UPDATE TURKEY (06 APRIL)

Country Circumstances & Operations:
Skeleton team is working from the offices and all of our offices are active, rest of Rhenus team is able to work at home as full access All Sea and Air Ports and Customs offices are working properly.
Entry to 31 big cities inc. Istanbul, Ankara , İzmir ,Bursa is subject to permit from the local Governorship. All cargo transport activities in these cities are allowed with out any limitation.
People older than 65 and born before 01.01.2000 is not allow to leave their homes until 20.04.2020

Space issues:
There is no space issue at the moment but we need pre booking 1 week before sailing in order not to face equipment problem.

Congestion:
There is no congestion at the ports but there may be ques due to some precaution by the customs authority.

GRI:
There is a PSS in place for April on the Far East Trade as Usd 150-350 per container.

Equipment:
There are 20dc heavy tested problem at the carriers beside Hapag and Msc.  

Trucking:
30 Big Cities have been closed for outgoing/incoming by Government. But any transportation ( Export, Import and Transit ) will be allowed. It may caused some delays.

Country Branch, if applicable Status internal measures offical lockdown infrastructural interruptions travel restrictions
      
TR Istanbul Blue home office , skeleton shift No Closure of borders for tourists , no limitation for cargo closure of borders for foreigners, domestic travel is subject to special permit
TR Ankara Blue Home office No Closure of borders for tourists , no limitation for cargo closure of borders for foreigners, domestic travel is subject to special permit
TR Mersin Blue home office , skeleton shift No Closure of borders for tourists , no limitation for cargo closure pf borders for foreigners, domestic travel is subject to special permit
TR Bursa Blue home office No Closure of borders for tourists , no limitation for cargo closure of borders for foreigners, domestic travel is subject to special permit