INFORMATION REQUIREMENTS FOR CUSTOMERS PURSUANT TO ART. 13 GDPR

With the following information, we would like to give you an overview of the processing of your personal data by Rhenus Warehousing Solutions SE & Co. KG and the rights to which you are entitled under data protection law. In order to fulfil our information obligations according to Art. 13 DSGVO (GDPR – General Data Protection Regulation), we are pleased to present our data protection information below:

The controller for the processing of personal data is

Rhenus Warehousing Solutions SE & Co. KG

Rhenus-Platz 1
159439 Holzwickede

Data Protection Officer Contact:

If you have any questions regarding data protection or the processing of your personal data by us, please contact:

[email protected]

Purpose of Processing and Legal Basis

We process personal data in the course of contacting you, when you provide us with business cards or in the course of conducting the business and customer relationship.

In most cases, this is the contact data of the internal contact person provided to us by our customers or personal data contained in concluded contracts.

These data can be:

Name, first name, company, e-mail address, telephone number, mobile number, position in the company

This data is processed exclusively for the purpose for which you have given us the data. Such purposes can be e.g.:

When handing over a business card, the purpose is to establish contact at a later date to discuss common business interests.
When naming a contact person, the purpose is the implementation of concrete contractual measures.

Processing of this data may occur in our CRM system, in project documentation and working papers, in contracts, and in other working materials.

The legal basis for the processing is Art. 6 para. 1 lit. b) GDPR, insofar as the data is processed for the initiation or implementation of a contractual relationship.

In addition, in the case of employees as contact persons, the legal basis is Art. 6 para. 1 lit. f) GDPR, as the processing is carried out in our legitimate interest.

This legitimate interest arises from the fact that the data was handed over to us for the purpose of maintaining contacts and to make contact at a later date. In addition, the processing of contact person data is necessary to maintain a business relationship.

Recipients of Personal Data

IT Administration: Rhenus Assets & Services GmbH

CRM System: Rhenus Assets & Services GmbH

Subsidiaries of Rhenus Warehousing Solutions SE & Co. KG or Rhenus SE & Co. KG, insofar as this is necessary for the performance of the specific contractual relationship.

Transfer of Personal Data to a Third Country

No transfer of personal data to a third country or to an international organisation is planned unless the third country referral is known to and wished for by the customer due to the specific contractual relationship.

Duration of Storage

The data is deleted from the customer relationship management system (CRM) after 5 years if the purpose of its collection has ceased to exist due to inactivity of the customer relationship or the data is not subject to any other statutory retention periods.

Your Rights as a Data Subject

Right to Information
On request, we will provide you with information in writing or electronically as to whether and what personal data we have stored about you (Art. 15 GDPR).

Right to Rectification
You have the right to rectification (Art. 16 GDPR) and/or completion vis-à-vis the controller if your personal data are inaccurate or incomplete.

Right to Deletion

You may request the controller to erase the personal data concerning you without delay (Art. 17 GDPR).

Right to Objection
A data subject shall have the right at any time to object with future effect to the processing of personal data concerning him or her based on his or her particular situation. This shall not affect previous processing operations. The controller shall no longer process the personal data in the event of the objection, unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims (Article 21 of GDPR).

Right to Restriction of Processing

You have the right to request the restriction of processing (Art. 18 GDPR).

Right to Data Portability
You have the right to data portability (Art. 20 GDPR).

Right of Appeal to the Supervisory Authority
The data subject has the right to lodge a complaint with a supervisory authority,
without prejudice to any other administrative or judicial remedy, under Article 77 GDPR. The data subject may exercise this right before a supervisory authority in the member state of his or her residence, place of work or the place of the alleged infringement.

Revocation of Consent
If you have given consent for the collection or use of personal data and wish to revoke this, you can do so with future effect at any time by e-mail or letter.

Provision of Personal Data

You are under no legal or fundamental contractual obligation to provide Rhenus Warehousing Solutions SE & Co. KG with your data for the above-mentioned purpose. However, if you refuse to make your data available, Rhenus Warehousing Solutions SE & Co. KG cannot grant you access to its buildings and premises for reasons of information security.

Automated Decision-making/Profiling

Automated decision making (including profiling) does not occur with your data.