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Customer Information - Road Freight

 

At Rhenus Freight Logistics we are observing the situation related to the Coronavirus very closely and have already introduced extensive precautionary measures and developed procedures in order to protect our business sites and particularly our employees, if the virus continues to spread. We have also set up a working group to monitor the situation very carefully, reassess it every day and adapt the measures accordingly.

Please help us to keep operations running by following the below guidelines:

  • Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities.Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

  • Please kindly make sure that you have personal protection equipment (gloves, masks) ready if you require truck drivers to wear them upon entering your premises. This makes sure that we can pick-up or deliver your shipment directly without the need of a second pick-up or delivery attempt.
  • Fixed Date Deliveries: In case of time-sensitive shipments, please directly contact our order acceptance department.

Information regarding Document Handling

 

Document handling: Due to the current situation, the handling of documents (invoices, delivery notes and related documents) within our network will be suspended until further notice. This does Not apply to customs documentation. We kindly ask you to directly attach all documents in a delivery note pocket to the shipment.

Additional Information by Country:

Austria Last update: 17 November 2020

Due to the still rising number of cases in Austria, the government has announced further measures to limit the spread of the virus. These will apply from November 17th and last at least until December 6th. All shops will have to close, except for grocery stores, drug stores, banks, post offices and mechanics. The measures were already taking place in restaurants, hotels and events.

These lockdowns are mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate. Due to police controls, traffic jams are expected and might therefore cause delays in collections and deliveries.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

Belarus Last update: 11 November 2020

Information for the border Belarus/Poland

Due to measures implemented by the local authorities to stop the Coronavirus from spreading further, delays at the border checkpoints may occur. These measures may include the  obligation to present a negative Corona Test and/or to present or carry further documents or declarations.

  

Belgium No current News

  

Bosnia No current News

  

Bulgaria NO CURRENT NEWS

  

Croatia No current News

  

Czech Republic Last Update: 22 October 2020

  The government of Czech Republic has announced a temporary national lockdown.

  • Period: Thursday, 22 October until 03 November
  • All borders remain open
  • Most retail shops and all restaurants and bars are now closed. Exceptions are in place for essential services, e.g. grocery stores, drug stores, pharmacies and repair services. The whole sale business remains open as well.

This lockdown is mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate, according to the information communicated by the government.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

Denmark Last update: 10 November 2020

Due to a detected mutation of Covid-19 on mink farms in Denmark, the government has announced the lockdown of 7 regions in the country. This affects the following regions of Nordjylland: Hjørring, Frederikshavn, Brønderlev, Jammerbugt, Vesthimmerland, Thisted and Lǣsø. Freight transport is still possible, but drivers are advised to leave the territory as soon as possible after delivery.

These lockdowns are mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate. Due to police controls, traffic jams are expected and might therefore cause delays in collections and deliveries.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

Estonia No current news

  

Finland No current news

  

France Last Update: 29 October 2020

 On 29 October  2020, the French president announced that there will be a second lockdown in the country as of Friday, 30 October 2020, lasting for a minimum of 4 weeks. This lockdown will probably not affect the B2B business, but restaurants, bars, cinemas, theatres and shops.

These measures are mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

Georgia No current News

  

Germany Last Update: 29 October 2020

The German government announced a "lockdown light"  starting Monday, 02 November 2020. This lockdown will include restaurants, bars, cinemas, theatres and other cultural institutions.

These measures are mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

Greece Last update: 03 November 2020

The country has gone into another lockdown, as announced by the local government. The lockdown will last for two weeks and will force restaurants and bars all over the country to close. There is also a regional lockdown in the northern regions of Thessaloniki and Serres, which also includes air transport to and from Thessaloniki.

These lockdowns are mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate. Due to police controls, traffic jams are expected and might therefore cause delays in collections and deliveries.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

Hungary No current News

  

Ireland Last update: 21 October 2020

The government of Ireland has announced a temporary national lockdown of six weeks:

  • Period: Wednesday, 21 October (Midnight) - Tuesday, 01 December 2020
  • Manufacturing, construction and essential services (including transport) are still allowed to operate
  • Every retail shop will have to close, except Chemist, Grocery and Food businesses.

This lockdown is mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate, according to the information communicated by the government.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

Italy Last update: 19 November 2020

Since November 6th Italy has been divided into different risk areas where various restrictions apply. Currently, the areas with a major risk are the red ones and the Italian government is constantly updating the list on its website (find a link to the list below). Here, shops, malls, bars, and restaurants are closed, while industries will not be affected. In the other areas there are currently no bigger impacts on freight transport.

The local government of the region South Tyrol in northern Italy has announced stricter measures to come into effect from today, November 17th, onwards. Schools will have to close and so will non-essential businesses. This closure should not affect our branches in this part of Italy.

These lockdowns are mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate. Due to police controls, traffic jams are expected and might therefore cause delays in collections and deliveries.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

Find more detailed information here*

*Only available in Italian

Kazakhstan Last update: 11 November 2020

Information for the border Kazahkstan/Russia

Due to measures implemented by the local authorities to stop the Coronavirus from spreading further, delays at the border checkpoints may occur. These measures may include the  obligation to present a negative Corona Test and/or to present or carry further documents or declarations.

Latvia No current News

  

Lithuania Last update: 12 November 2020

The government has announced a lockdown in Lithuania from November 11th on. The lockdown refers to bars, restaurants and pubs. Shops and malls will still be allowed to open under some restrictions.

Due to measures implemented by the local authorities to stop the Coronavirus from spreading further, delays at the border checkpoints may occur. These measures may include the  obligation to present a negative Corona Test and/or to present or carry further documents or declarations.

These lockdowns are mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate. Due to police controls, traffic jams are expected and might therefore cause delays in collections and deliveries.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

Netherlands No current News

   

Norway No current News

  

Poland Last Update: 11 November 2020

Information for the border Poland/Belarus

Due to measures implemented by the local authorities to stop the Coronavirus from spreading further, delays at the border checkpoints may occur. These measures may include the  obligation to present a negative Corona Test and/or to present or carry further documents or declarations.

Portugal No current News

  

Romania No current News

  

Russia Last Update: 11 November 2020

Information for the border Kazahkstan/Russia

Due to measures implemented by the local authorities to stop the Coronavirus from spreading further, delays at the border checkpoints may occur. These measures may include the  obligation to present a negative Corona Test and/or to present or carry further documents or declarations.

Serbia No current News

  

Slovakia No current News

  

Slovenia No current News

  

Spain Last update: 22 October 2020

  The Spanish government has decided that the following areas will be going into a temporary, perimetral lockdown that includes different measures mostly aimed at consumer-focused businesses:

  • Zaragoza (Postcode Area 50)
  • Huesca (Postcode Area 22)
  • Teruel (Postcode Area 44)
  • Navarra (Postcode Area 31)
  • La Rioja (Postcode Area 26)

The region of Catalonia has also decided to close down all bars, restaurants and cafés, as well as leisure/entertainment locations.

These lockdowns are mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate. Due to police controls, traffic jams are expected and might therefore cause delays in collections and deliveries.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

Sweden No current News

  

Switzerland Last update: 04 November 2020

Due to rising cases, the local government of the region Geneva has announced stricter measures to prevent the spread of the Virus. In Geneva bars, restaurants, and shops that do not sell groceries have to close as well as cinemas, theatres, gyms, and hairdressers.

These lockdowns are mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate. Due to police controls, traffic jams are expected and might therefore cause delays in collections and deliveries.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

  

Turkey No current News

  

Ukraine No current News

  

United Kingdom Last update: 10 November 2020

The Prime Minister of the UK has announced that the country will be going into a national lockdown

  • Period: from November 5th until December 2nd. Wales region already in lockdown since October 23rd.
  • Closed businesses: non-food retail, hospitality businesses (cafes, restaurants and bars), close contact services (e.g. hairdressers) and tourism businesses.

Furthermore, the British government has announced that all travelers and also truck drivers, that have been to Denmark within the last 14 days will not be able to enter the country anymore, or – in case of UK residents - will have to self-isolate for 14 days at home. This measure was implemented on Sunday 8th November and will be reviewed after 7 days by the British authorities.

Manufacturers, offices and businesses will remain open. This lockdown is mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate, according to the information communicated by the government.

Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.

Truck border crossing times

provided by sixfold.com

 

Together with Passion!

Border closures and related traffic issues, complete standstill in diverse industries of our customers. Despite the difficult circumstances, throughout the Corona Pandemic, Rhenus Road Freight continues to travel daily throughout Europe. With our video we want to express to you, our customers, that our network continues to work in times of crisis. We work closely with our customers, prior to, during, and after the crisis: "Together with Passion - we are here for you!"

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Do you need more information?

Please get in touch with your usual Rhenus contact person. Our dedicated team will be happy to assist you.