At Rhenus Freight Logistics we are observing the situation related to the Coronavirus very closely and have already introduced extensive precautionary measures and developed procedures in order to protect our business sites and particularly our employees, if the virus continues to spread. We have also set up a working group to monitor the situation very carefully, reassess it every day and adapt the measures accordingly.
Please help us to keep operations running by following the below guidelines:
Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities.Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.
Document handling: Due to the current situation, the handling of documents (invoices, delivery notes and related documents) within our network will be suspended until further notice. This does Not apply to customs documentation. We kindly ask you to directly attach all documents in a delivery note pocket to the shipment.
The Government of Denmark has announced that some retail stores are allowed to open again.
The government has adjusted and loosened the measures for all people involved in freight transportation, so truck drivers are not subject to a Corona testing anymore.
General Remark: Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities. Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.
The German Government has introduced new guidelines and regulations for drivers in international freight transport who have stayed in risk areas, high-incidence areas and virus-variant areas in the 10 days before entry. Information on the classification of countries as risk, high incidence or virus variant areas can be found here.
The measures may differ per federal state, please find more information below.
These measures are mostly aimed at consumer-focused businesses and the impact on B2B business should be rather moderate. However, please take note of the General Remark affecting all shipments.
Border closures and related traffic issues, complete standstill in diverse industries of our customers. Despite the difficult circumstances, throughout the Corona Pandemic, Rhenus Road Freight continues to travel daily throughout Europe. With our video we want to express to you, our customers, that our network continues to work in times of crisis. We work closely with our customers, prior to, during, and after the crisis: "Together with Passion - we are here for you!"
Please get in touch with your usual Rhenus contact person. Our dedicated team will be happy to assist you.