At Rhenus Freight Logistics we are observing the situation related to the Coronavirus very closely and have already introduced extensive precautionary measures and developed procedures in order to protect our business sites and particularly our employees, if the virus continues to spread. We have also set up a working group to monitor the situation very carefully, reassess it every day and adapt the measures accordingly.
Please help us to keep operations running by following the below guidelines:
Before dispatching your shipment, please make sure that the consignee is in business and able to receive your shipment. In order to ensure that our supply chains remain operational, we are carefully planning our transportation and warehousing capacities.Shipments that can’t be delivered will be returned or stored temporarily - all costs incurred will be charged to the consignor. Thank you for your kind understanding.
Document handling: Due to the current situation, the handling of documents (invoices, delivery notes and related documents) within our network will be suspended until further notice. This does Not apply to customs documentation. We kindly ask you to directly attach all documents in a delivery note pocket to the shipment.
Border closures and related traffic issues, complete standstill in diverse industries of our customers. Despite the difficult circumstances, throughout the Corona Pandemic, Rhenus Road Freight continues to travel daily throughout Europe. With our video we want to express to you, our customers, that our network continues to work in times of crisis. We work closely with our customers, prior to, during, and after the crisis: "Together with Passion - we are here for you!"
Please get in touch with your usual Rhenus contact person. Our dedicated team will be happy to assist you.