“Because there is more IT in logistics than many think.”

location_citySpecial Network digital
location_onHoppegarten
Industriestrasse 12-14
access_timefrom now on
personMichael Giese
timelapseVollzeit
phone+49 (0)3342 387-155,

Teamleiter (w/m/d) IT Client Management

Wir sind auf einem starken Wachstumspfad und formieren uns stetig neu - sowohl national als auch international wollen wir diesen Weg mit dir fortsetzen. Unser Ziel ist dabei nichts Geringeres als mit dir weiter an unserer digitalen Erfolgsstory zu schreiben, mit den erlangten technologischen Eigenschaften den bisherigen traditionellen Rahmen zu sprengen und unsere Dienstleistungen damit zu veredeln. Denn der digitale Wandel ist für uns kein Hype, sondern ein gelebter Weg im Sinne der Corporate Transformation.

Das erwartet Dich bei uns

  • In deiner Rolle als technical/people lead verantwortest Du mit deinem Team die Erfassung und den Support aller IT-Anfragen.
  • Bei jeder Installation, jedem Patch und jedem Update gilt dein Anspruch sowohl hohe Qualität als auch einheitliche und effektive Prozesse in der jeweiligen Umsetzung zu erreichen.
  • Somit initiierst Du Maßnahmen zur Effizienzsteigerung, optimierst Prozesse sowie Strukturen und passt deine personellen Ressourcen an aktuelle Bedürfnisse und To-Do´s an.
  • Als Business-Partner unterstützt Du bei der Weiterentwicklung strategischer Serviceleistungen inklusive Leistungsparametern und sicherst diese nachhaltig.
  • Durch die Steuerung des Supports der Anwender und Arbeitsgeräte hast Du mögliche Kosten- und Aufwandssenkungen bei der Beschaffung stets im Blick. 

Das bringst Du mit

  • Deine Basis bildet eine abgeschlossene IT- Berufsausbildung bzw. eine vergleichbare Qualifikation im technischen Bereich.
  • Du bringst Erfahrungen aus einer vergleichbaren Position mit. In den Bereichen IT Service Management, Service Delivery Management sowie IT Projektmanagement fühlst Du dich zu Hause.
  • Du liebst es dich in einem digitalen Umfeld zu bewegen - dazu sind ein routinierter Umgang mit dem MS-Office-Paket, sehr gute Deutschkenntnisse sowie gute Englisch-Skills nützlich.
  • Als Taktgeber und Teamplayer holst Du das Beste aus deinen Mitarbeitern heraus und hast dabei deren Coaching und Förderung stets im Blick.
  • Auch in stressigen Situationen bewahrst Du einen kühlen Kopf und stellst das vereinbarte Service-Level-Agreement in den Vordergrund. 

Darauf kannst Du Dich freuen

  • Ideen einbringen
  • Kostenlose Getränke
  • Obstkorb
  • Parkplätze
  • Pünktliche Bezahlung
  • Tolles Team
Ideen einbringen
Kostenlose Getränke
Obstkorb
Parkplätze
Pünktliche Bezahlung
Tolles Team

Business Unit

SN DIGITAL

Is there a logistics for careers? There is with us.
As a globally operating logistics service provider with 33,000 employees in over 50 countries, we manage complex supply chains and offer our customers innovative value-added services.

Rhenus SN digital professionalizes the strategic development of Rhenus High Tech and Rhenus Home Delivery with a focus on digitalization, innovation, employee development, and retention.
Our teams act as  initiator ,driving forward process optimization and the redesign of the logistics products offered. 

Read More

Rhenus Logistics

Rhenus Group

Opportunities in Logistics. Have you worked out the logistics of your career yet? At Rhenus, you will! Being an international logistics provider with 33,000 employees in over 50 countries, we manage complex supply chains and offer our clients innovative value-added services. However, we don‘t stop there.

We also provide our employees with the tools they need to pursue the career of their choice - whenever and wherever they need them. 

Read More

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A look behind the scenes - Rhenus Group

Our colleagues report on the diverse job opportunities at Rhenus Group.

A look behind the scenes – Foreman Port Logistics

"I applied for a job as a dock worker and was hired as a foreman."

In his job story, our colleague Christian talks about his day-to-day work at the Port of Hamburg and the opportunity that Rhenus has given him.

A look behind the scenes - professional driver

"At Rhenus I can be a human being and have a voice."

In his job story, our colleague Marcel talks about the opportunities that Rhenus offers him as a professional driver.

A look behind the scenes - operations manager ware

"I grew up with Rhenus.“

Michael works as an operations manager at the Dortmund logistics centre. In his job story, he explains what this means in everyday working life.

A look behind the scenes – Sales Manager

"Rhenus has seen that I can add value to the company and offered me this job opportunity."

Vicky is a Sales Manager at Rhenus Air & Ocean and reports in her job story about her day-to-day business in an international environment.

A look behind the scenes – Project Manager

„You can work out the opportunities yourself. No obstacles are put in your way. You are encouraged.”

Florian works as a project manager at Rhenus Automotive. In his job story, he provides insights into his everyday work.

A look behind the scenes – Dispatcher

„What's fun about my work is this connection between countries and cultures.”

Fouad is the dispatcher and responsible for the North African area. In his job story he gives an insight into his daily work.

A look behind the scenes – Operations Manager Port

"I joined Rhenus and was able to learn a lot more.”

In her job story, Anja explains why Rhenus was the best employer to start her career after finishing her studies.

A look behind the scenes – Managing Director

„There is no logistics without IT.”

Carolin is Managing Director at Rhenus Freight Network and explains in her job story why Rhenus is an exciting employer for IT employees.

A look behind the scenes - professional driver

"I got the chance to join Rhenus as a newcomer.“

Andreas works as a professional driver for Rhenus Data Office. In his jobstory, e explains why he enjoys this job .

A look behind the scenes – Branch Manager

„Rhenus gives me freedom and responsibility to realize my own ideas.”

Our colleague Jonas joined Rhenus as a management trainee and has meanwhile become branch manager. In his job story, he reports on the opportunities he is given at Rhenus.