“Because the growth of Rhenus offers me more prospects. ”

location_cityHome Delivery
location_onBerlin
Goerzallee 263
access_timefrom now on
personAnne-Katrin Gilles
timelapseVollzeit
phone+49 (0)171-9987386

Mitarbeiter (w/m/d) Customer Service

Unser Logistikstandort Berlin wächst. Sie werden Teil unseres Teams in der Kundenbetreuung. Als erster Ansprechpartner unserer Kunden und Partner sind Sie das Aushängeschild des Unternehmens. Wir legen den gemeinsamen Erfolg vertrauensvoll in Ihre Hände.

Das erwartet Sie bei uns

  • Als Teil Ihres Teams sind Sie erster Ansprechpartner für unsere Kunden und kümmern sich um eingehende Anfragen.
  • Sie haben ein Händchen für die schriftliche Kommunikation mit Kunden und stimmen Liefertermine gekonnt ab.
  • Dank Ihrer positiven und kommunikativen Art sorgen Sie als Bindeglied zwischen dem Kunden und unseren operativen Abteilungen für einen reibungslosen Ablauf.
  • Ferner bringen Sie sich gerne konstruktiv und engagiert ein und verbessern durch praktische Anpassungen unsere internen Abläufe.
  • Nicht zuletzt bleiben Sie auch bei parallelen Anfragen stets charmant und freundlich, um unsere internen Qualitätsstandards einzuhalten.

Das bringen Sie mit

  • Sie verfügen idealerweise über eine kaufmännische Ausbildung, aber auch Quereinsteiger mit einem Gespür für Kunden sind bei uns herzlich willkommen.
  • Für Sie steht Serviceorientierung an erster Stelle: Sie haben Freude daran, Kunden kompetent zur Seite zu stehen und zeigen dabei hohes Geschick in der Problem- bzw. Konfliktlösung.
  • Im Team oder allein: Sie arbeiten strukturiert, sind offen für Neues und überzeugen uns mit Ihrem Kommunikationsgeschick.
  • Der Umgang mit MS Office gehört zu Ihrem Arbeitsalltag – Sie nutzen aber auch gerne die Möglichkeit, ein neues technisches System zu erlernen.
  • Wir freuen uns auf motivierte Teamplayer, die in jeder Situation die Ruhe bewahren.

Darauf können Sie sich freuen

  • Flache Hierarchien
  • Ideen einbringen
  • Prämienmodelle
  • Pünktliche Bezahlung
  • Tolles Team
  • Verkehrsanbindung
Flache Hierarchien
Ideen einbringen
Prämienmodelle
Pünktliche Bezahlung
Tolles Team
Verkehrsanbindung

Business Unit

Home Delivery

Rhenus Home Delivery is the specialist for end customer deliveries in 2-man handling for the Home & Living segment. Thanks to online trading and surging digitalization, the market is shifting from offline services to online or multi-channel providers - and Rhenus Home Delivery is growing steadily both nationally and internationally. Free delivery to the point of use and a wide range of additional services such as discarding packaging, assembling furniture and kitchens, or disposing of old appliances represents a decisive competitive advantage in end customer logistics. We offer our employees a future-oriented workplace and the opportunity to grow together with us in a dynamic market.

Read More

Rhenus Logistics

Rhenus Group

Opportunities in Logistics. Have you worked out the logistics of your career yet? At Rhenus, you will! Being an international logistics provider with 33,000 employees in over 50 countries, we manage complex supply chains and offer our clients innovative value-added services. However, we don‘t stop there.

We also provide our employees with the tools they need to pursue the career of their choice - whenever and wherever they need them. 

Read More

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Mitarbeiter (w/m/d) Customer Service

Unser Logistikstandort Hoppegarten wächst. Sie werden Teil unseres Teams in der Kundenbetreuung. Als erster Ansprechpartner unserer Kunden...

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A look behind the scenes - Rhenus Group

Our colleagues report on the diverse job opportunities at Rhenus Group.

A look behind the scenes – Foreman Port Logistics

"I applied for a job as a dock worker and was hired as a foreman."

In his job story, our colleague Christian talks about his day-to-day work at the Port of Hamburg and the opportunity that Rhenus has given him.

A look behind the scenes - professional driver

"At Rhenus I can be a human being and have a voice."

In his job story, our colleague Marcel talks about the opportunities that Rhenus offers him as a professional driver.

A look behind the scenes - operations manager ware

"I grew up with Rhenus.“

Michael works as an operations manager at the Dortmund logistics centre. In his job story, he explains what this means in everyday working life.

A look behind the scenes – Sales Manager

"Rhenus has seen that I can add value to the company and offered me this job opportunity."

Vicky is a Sales Manager at Rhenus Air & Ocean and reports in her job story about her day-to-day business in an international environment.

A look behind the scenes – Project Manager

„You can work out the opportunities yourself. No obstacles are put in your way. You are encouraged.”

Florian works as a project manager at Rhenus Automotive. In his job story, he provides insights into his everyday work.

A look behind the scenes – Dispatcher

„What's fun about my work is this connection between countries and cultures.”

Fouad is the dispatcher and responsible for the North African area. In his job story he gives an insight into his daily work.

A look behind the scenes – Operations Manager Port

"I joined Rhenus and was able to learn a lot more.”

In her job story, Anja explains why Rhenus was the best employer to start her career after finishing her studies.

A look behind the scenes – Managing Director

„There is no logistics without IT.”

Carolin is Managing Director at Rhenus Freight Network and explains in her job story why Rhenus is an exciting employer for IT employees.

A look behind the scenes - professional driver

"I got the chance to join Rhenus as a newcomer.“

Andreas works as a professional driver for Rhenus Data Office. In his jobstory, e explains why he enjoys this job .

A look behind the scenes – Branch Manager

„Rhenus gives me freedom and responsibility to realize my own ideas.”

Our colleague Jonas joined Rhenus as a management trainee and has meanwhile become branch manager. In his job story, he reports on the opportunities he is given at Rhenus.