“Because we work together as a team and move more together. ”

location_cityRoad Freight
location_onKirchheim-Heimstetten
Weissenfelder Strasse 1
access_timefrom now on
personMarkus Kaiser
timelapse Fulltime
phone+49 (0)89 99147 100

Kaufmännischer Mitarbeiter (w/m/d) Customer Service

Sie werden Teil des Teams der Kundenbetreuung an unserem wachsenden Standort in Kirchheim bei München. Als erster Ansprechpartner unserer Kunden und Partner sind Sie das Aushängeschild des Unternehmens. Wir legen den gemeinsamen Erfolg vertrauensvoll in Ihre Hände.

Das erwartet Sie bei uns

  • Sie sind der kompetente Ansprechpartner für unsere nationalen und internationalen Kunden und Partner.
  • Zu Ihren täglichen Aufgaben gehören die Sendungsverfolgung sowie die professionelle Kommunikation und Beratung bei allen Anfragen unserer Kunden.
  • Als Schnittstelle zwischen dem Kunden und unseren Fachteams unterstützen Sie uns auch beim Klären von Kundenreklamationen.
  • Eigenverantwortlich tragen Sie zur Lösungsfindung unter Einhaltung der vorgegebenen Qualitäts- und Servicestandards bei.
  • Außerdem arbeiten Sie aktiv an der Weiterentwicklung von Geschäftsprozessen mit.

Das bringen Sie mit

  • Ihre Basis bildet eine kaufmännische Ausbildung, vorzugsweise zum Kaufmann für Spedition und Logistikdienstleistung.
  • Idealerweise konnten Sie bereits einschlägige Berufspraxis im nationalen und internationalen Kundenservice sammeln.
  • Mit gängiger Speditionssoftware kennen Sie sich bestens aus und Sie haben Freude an der telefonischen Beratung sowie am Aufbau von Kundenbeziehungen.
  • Gutes Englisch in Wort und Schrift sowie eine hohe Kunden- und Vertriebsorientierung zeichnen Sie ebenfalls aus.
  • Als engagierter, kommunikationsstarker, flexibler und belastbarer Teamplayer übernehmen Sie gerne Verantwortung und denken unternehmerisch.

Darauf können Sie sich freuen

  • Events
  • Familiärer Zusammenhalt
  • Individuelle Weiterentwicklung
  • Mitarbeiterrabatte
  • Onboarding
  • Tolles Team
Events
Family cohesion
Individual development / support
Staff discounts
Onboarding
Great Team

Business Unit

Road Freight

Logistics needs intelligent management so that goods are in the right place at the right time -our transport solutions guarantee exactly that. Rhenus Road Freight's product portfolio ranges from groupage freight, partial and full loads to hazardous goods, and special transports. Together with accompanying services such as insurance or customs, this results in individual and industry-specific full-service packages. We are pragmatic and uncomplicated. At the same time, our permanent course for growth opens up long-term perspectives for all our employees, whether they are specialists or career changers.

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Rhenus Logistics

Rhenus Group

Opportunities in Logistics. Have you worked out the logistics of your career yet? At Rhenus, you will! Being an international logistics provider with 33,000 employees in over 50 countries, we manage complex supply chains and offer our clients innovative value-added services. However, we don‘t stop there.

We also provide our employees with the tools they need to pursue the career of their choice - whenever and wherever they need them. 

Read More

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A look behind the scenes - Rhenus Group

Our colleagues report on the diverse job opportunities at Rhenus Group.

A look behind the scenes – Foreman Port Logistics

"I applied for a job as a dock worker and was hired as a foreman."

In his job story, our colleague Christian talks about his day-to-day work at the Port of Hamburg and the opportunity that Rhenus has given him.

A look behind the scenes - professional driver

"At Rhenus I can be a human being and have a voice."

In his job story, our colleague Marcel talks about the opportunities that Rhenus offers him as a professional driver.

A look behind the scenes - operations manager ware

"I grew up with Rhenus.“

Michael works as an operations manager at the Dortmund logistics centre. In his job story, he explains what this means in everyday working life.

A look behind the scenes – Sales Manager

"Rhenus has seen that I can add value to the company and offered me this job opportunity."

Vicky is a Sales Manager at Rhenus Air & Ocean and reports in her job story about her day-to-day business in an international environment.

A look behind the scenes – Project Manager

„You can work out the opportunities yourself. No obstacles are put in your way. You are encouraged.”

Florian works as a project manager at Rhenus Automotive. In his job story, he provides insights into his everyday work.

A look behind the scenes – Dispatcher

„What's fun about my work is this connection between countries and cultures.”

Fouad is the dispatcher and responsible for the North African area. In his job story he gives an insight into his daily work.

A look behind the scenes – Operations Manager Port

"I joined Rhenus and was able to learn a lot more.”

In her job story, Anja explains why Rhenus was the best employer to start her career after finishing her studies.

A look behind the scenes – Managing Director

„There is no logistics without IT.”

Carolin is Managing Director at Rhenus Freight Network and explains in her job story why Rhenus is an exciting employer for IT employees.

A look behind the scenes - professional driver

"I got the chance to join Rhenus as a newcomer.“

Andreas works as a professional driver for Rhenus Data Office. In his jobstory, e explains why he enjoys this job .

A look behind the scenes – Branch Manager

„Rhenus gives me freedom and responsibility to realize my own ideas.”

Our colleague Jonas joined Rhenus as a management trainee and has meanwhile become branch manager. In his job story, he reports on the opportunities he is given at Rhenus.