Sales Support
Your Benefits
Your Benefits
Continuous Training
Great Team
Flat Hierarchies
Room for Innovation
Events
Quick Decision Processes
Rhenus Logistics Inc.
Muntinlupa City
1771
Philippines
Istanly Lim
Sales & Key Account Management
Air & Ocean
Job Description
What you can expect
What you’ll be doing
Check Tariff or/and coordinate with Local pricing/procurement/Overseas offices/agents to obtain relevant rates;
Preparation of quotations based on the instructions given by the sales and timely submission to sales/ customers;
Follow up on quotation with Customer (existing Customer) or Sales (new Customer) to get indication or feedback, and working in Ticketing System;
Provide the pricing/ procurement team with a detailed feedback from customers;
Prepare Job Instruction Form/ Customer SOP and cost summary, and handover to operations;
Assist Sales or coordinate with Operation staff to update customers’ reports if required;
Handle escalation from Operations for differences on actual overseas invoices vs cost summary;
Handle escalation from Operations on Commercial items covered on the Quotation;
Use of software solutions such as Ticketing System as well as Tariff / Rate Tools;
Ad hoc task assigned
What you bring
What skills & experience you’ll bring to us
Must have at least 3 years’ experience in marketing, freight forwarding business or related fields.
With 3 years' experience or more as Sales Support in freight forwarding (A&O)
Computer literate.
Excellent attention to detail.
Strong communication skills, both verbal and written.
Ability to manage workloads effectively and meet deadlines.
Good team player.
Possess a positive customer-oriented mind set.
Business Unit
Air & Ocean
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.
Recruitment Process
Online application
Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.
Application screening
Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.
Selection Process
Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.
Onboarding
With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.