Team Lead IT
Your Benefits
Your Benefits
Flexible Working Hours
Great Team
Onboarding
Continuous Training
Great Team
Flat Hierarchies
Rhenus South Europe, S.L.
20159 Milano MI
Italy
Information Technology
Road Freight
Job Description
What you can expect
As the Team Lead IT for one of our countries, you will drive the success of our IT infrastructure and first-level support, ensuring smooth operations for around 1,100 users across all Rhenus Business Units in the country. Positioned within our Group IT Regional Team, you are the key link between local operations and our Group IT , ensuring alignment in Projects, maintaining an up-to-date Infrastructure and a good Quality in our IT Service Management. In addition to leading the team, you’ll work hands-on alongside them. Solving complex support cases, tackling technical challenges, and actively contributing to daily operations. This role requires a balance of leadership skills and technical expertise, with a focus on fostering team collaboration and ensuring efficient operations.
- Lead and inspire a team of IT professionals, driving efficiency and best practices in IT Helpdesk and Infrastructure support.
- Oversee the management of first-level support, guaranteeing prompt and effective resolutions for all IT-related issues.
- Act as the primary IT contact for business projects involving infrastructure, working closely with stakeholders from the operational departments to deliver seamless solutions.
- Lead projects to standardize our local infrastructure in alignment with global policies, while keeping systems secure and up to date.
What you bring
- Proven experience in IT Infrastructure and Helpdesk management, ideally within a multinational environment.
- Strong leadership skills with the ability to motivate and develop a high-performing team.
- Exceptional communication abilities in English and Italian.
- Hands-on expertise with IT infrastructure technologies and a proactive approach to troubleshooting and optimization.
Business Unit
Road Freight
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.
Recruitment Process
Online application
Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.
Application screening
Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.
Selection Process
Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.
Onboarding
With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.